Service
Embedded COO
Operational leadership for agencies serious about structural change.
Some agencies don’t need advice. They need operational ownership.
Embedded COO is a minimum six-month engagement designed to create measurable structural change.
Additional Leadership
Operational Upskilling
Strategy + Execution




Scope of Work
What This Looks Like
Board &
SLT attendance
Operational representation at the highest
level of your business.
level of your business.
Operating model design
& refinement
Build or rebuild the infrastructure that
underpins performance.
underpins performance.
Reporting
oversight
Ensure leadership sees reality,
not curated highlights.
not curated highlights.
Internal ops leadership
& coaching
Develop your internal team's
operational capability.
operational capability.
Adoption
accountability
Hold the business accountable
for embedding change.
for embedding change.
Performance visibility
improvement
Connect operational inputs to
commercial outcomes.
commercial outcomes.


